FAQ

Frequently asked questions

Answers about NanoSoft, iGarden USA and iValidCard.

NanoSoft

Does NanoSoft build custom apps for clients?

No. NanoSoft builds and sells its own apps and doesn't take on contract development work.

How do I get a refund?

App purchases are handled by the app stores. Request a refund from Apple for iOS apps or from Google for Android apps.

How long has NanoSoft been in business?

NanoSoft was established in the spring of 2009.

iGarden USA

Where do iGarden's planting dates come from?

iGarden USA estimates your average last spring and first fall frost dates from NOAA's 1991 to 2020 climate normals for your location, then recommends when to plant every crop based on those two dates. You can adjust either date if your yard runs early or late.

Does iGarden sync between iPhone, iPad and Mac?

Yes. iGarden USA syncs your gardens, plans, notes and custom seeds through your private iCloud database when you're signed in to the same Apple Account on each device. NanoSoft can't see your data.

Is the Android app the same as the iPhone app?

Not yet. The new iGarden USA, with the garden planner, frost alerts and AI features, is on iPhone, iPad, Mac and Apple Watch. iGarden USA for Android is free, and an update bringing these features to Android is in the works. iCloud Sync works only on Apple devices.

Do I need an AI account to use iGarden?

No. Planting dates, the planner, My Garden, weather and notes work without one. AI features use Apple Intelligence when your device supports it, or you can connect your own account with a supported AI provider. Your key stays in the Keychain on your device.

Will iGarden support countries other than the United States?

If there's enough interest we may support other countries, but at this point only the United States is supported. You can still use iGarden USA in other countries, but the weather and recommended planting dates are specific to the United States.

iValidCard

Does iValidCard need a credit card account to verify a card?

No. iValidCard doesn't need any account information and doesn't communicate with any online service.

Does iValidCard support every card issuer?

iValidCard recognizes the major card networks, including Visa, Mastercard, American Express, Discover, JCB, Diners Club, UnionPay, RuPay, Mir, Elo, Hipercard and Dankort, and can generate test numbers for 13 of them. If there's a network you'd like supported, email support@nanosoft1.com.

Does a valid number mean the card works?

No. iValidCard checks whether a number is well formed. It doesn't check whether an account exists or has funds, and it isn't affiliated with any card network or bank. Generated numbers are for testing only.

What does iValidCard Pro add?

iValidCard Pro is a one-time in-app purchase. It adds sandbox Test Cards from 11 payment providers, Bulk Validate for up to 500 numbers, an advanced generator with expiry dates, security codes and names, and CSV, JSON and text export. Buy it once and it works on your iPhone, iPad and Mac.

Which devices does iValidCard run on?

iValidCard 3.0 runs on iPhone, iPad, Mac and Apple Watch, and there's an Android version on Google Play.